Foglight Futures

Improving IT Efficiency: Start With the Right View

Mon, 27 Jul 2009 23:08:00 GMT

There are some new dashboards now available in Foglight that show the health of your applications & services from the different perspectives of SLA compliance, user activity, and infrastructure tier status - all in a single view. These dashboards are designed with the needs of the Level 1 support team in mind, giving them an easy way to prioritize incidents and identify their source.

Improving IT Efficiency – A Hypervisor for People?

Mon, 06 Jul 2009 16:01:00 GMT

In a tight economy, getting more out of existing resources is essential -- both hardware and people. The post discusses the idea of how expanding IT staff responsibilities can result in a more efficient IT organization.

Why Request-Based Java Performance Management is Better than the Alternative - Part 2 of 2

Tue, 07 Apr 2009 09:12:00 GMT

Quest's philospohy for monitoring Java applications is different from that of some other companies. Here, the Foglight PM for Java explains why. Part 2 of 2.

Why Request-Based Java Performance Management is Better than the Alternative

Fri, 27 Mar 2009 22:34:00 GMT

Quest's philospohy for monitoring Java applications is different from what some other companies do. Here, the Foglight PM for application performance explains why. Part 1 of 2.

2.0 SERVICE LEVEL MANAGEMENT ARCHITECTURE

Thu, 23 Oct 2008 15:47:00 GMT

2.0 SERVICE LEVEL MANAGEMENT ARCHITECTURE

A layered Service Level Management (SLM) architecture recognizes the many management functionality requirements, goals and policies of every customer and presents them in a single management view. It then performs the many and varied management functions through cooperative management entities, working together in a collaborative manner to achieve consistent, high availability, service level management objectives.

The plan unfolds (Intro)

Mon, 13 Oct 2008 02:13:00 GMT

With the addition of a single point of view management interface technology issues (I.e. alerts and performance exceptions) as well as Service Level Management policies will be presented to technical operations personnel and business leaders in terms that they can understand and apply to their objectives. They will have an opportunity to take control of the IT linkage to their business by adding Service Level Management capabilities to its offerings.

More Architecture

Wed, 17 Sep 2008 01:46:00 GMT

As background, the traditional role of management systems has typically been perceived as either operational overhead or a necessary burden with an unfortunate technology centric point of view. This is because the language and presentation of “technology” issues has, up until this point, not been articulated in terms that business leaders are able to understand.

The Plan - architecture

Mon, 21 Jul 2008 22:35:00 GMT

There are a couple of different approaches to creating your architecture.

The traditional approach and most widely used is the bottom up. The bottom up approach followed an isolated domain scheme. You know the one, where the guy in the network group says we need to monitor our network without any concerns for other domains.......

Foglight in 1H08

Fri, 18 Jul 2008 20:20:00 GMT

Every quarter at Quest, we go through a series of business reviews with executive management. Each business unit prepares a summary of the business, key findings, and action plans for the coming quarter. We take three full days to review each business individually with stakeholders representing a cross-section of the company from R&D to sales to PSO to finance and everything in between.

SLM Plan part I

Thu, 19 Jun 2008 16:43:00 GMT

It’s been very exciting here in Quest land in these last few weeks. I’ve officially been with Quest for 1 year and I’m as excited as I was the first day. The breadth and depth of the offerings around Foglight is simply amazing.

Building on the last post, Service Level Management also has a few definitions in the Industry.